MWSC Launches Customer Awareness Campaign in Addu and Fuvahmulah Cities

Malé Water and Sewerage Company (MWSC) has launched a special customer awareness campaign in Addu City and Fuvahmulah City. According to a press release issued by MWSC, the campaign was launched in Addu City, along with Hithadhoo and Meedhoo, and in Fuvahmulah City to raise public awareness regarding the services provided by the company and to strengthen these services further. MWSC stated that the main objective of this activity is to ensure that all customers availing the company’s services are officially registered in the company’s records and to emphasize updating customers’ latest information. Furthermore, MWSC highlighted that through this campaign, complete information on how to use the company’s mobile application is being provided to facilitate easy service delivery to residents using modern resources. The company also stated that directly identifying existing complaints and concerns of customers related to services and providing quick solutions to these issues is an important part of this campaign. To provide as many residents as possible with the opportunity to register easily, house visits have been scheduled under this campaign. MWSC stated that special roadshows have been scheduled in various areas of Fuvahmulah City, in addition to the neighborhoods of Addu City, Hithadhoo, and Meedhoo. A special online form has been introduced to update customer information in these areas and to familiarize them with the terms of the company’s services. MWSC has requested individuals who need assistance in updating meter information and those seeking additional information to call the company’s hotline number 1575.